Getting Help With: Out of hours & Emergencies

Christmas period opening times

We will be closed on 25th and 26th December 2023, as well as 1st January 2024.

Local pharmacies

Your local pharmacy will be able to provide you with advice and medication to help relieve the symptoms of common ailments. You can find your local pharmacy by entering your postcode on the NHS website.

Weekend and evening appointments

You can book or cancel appointments in our enhanced Access Hub by contacting your GP surgery during normal working hours, or by phoning the hub directly on 07967816442 during the Hub opening hours as listed below.

  • Monday: 17:00 – 20:00
  • Wednesday: 17:00 – 20:00
  • Friday: 17:00 – 20:00 (use 01670 33 77 37)
  • Saturday: 09:00 – 17:00

All extended access appointments are delivered from Cramlington Medical Group with the exception of the Friday session which is held by The Cramlington Hub, hosted at The Village Surgery, Dudley Lane, Cramlington, NE23 6US.

When the GP practice is closed

If you need medical help fast but it’s not an emergency call 111, if it’s a life-threatening emergency call 999.

NHS 111 is the number to call when you need medical help fast but it’s not a life-threatening emergency. Calls to 111 are FREE from landlines and mobiles and is available 24/7, every day of the year.

When to call 111:

  • You think you need to go to A&E but it isn’t a critical emergency
  • Your GP surgery is closed and you need healthcare advice
  • You don’t know who to call for medical help

When to call 999:

  • Major accident or trauma
  • Severe breathlessness
  • Severe bleeding
  • Loss of consciousness
  • Severe chest pain
cramlington

Contact

Cramlington Medical Group
The Health Centre
Forum Way, Cramlington
Northumberland NE23 6QN

Northumbria Primary Care