01670 713 911 | 8am - 6:30pm Monday to Friday Mon - Fri

Out of hours and emergencies

Christmas period opening times

24th December, Christmas Eve 8.00 am to 6.30 pm

25th December, Christmas Day closed  –

26th December, Boxing Day closed

27th December, 8.00 am to 6.30 pm

31st December, New year Eve, 8.00 am to 6.30 pm

1st January, New Years Day, Closed

2nd and 3rd January 8.00 am to 6.30 pm

Local pharmacies 

Your local pharmacy will be able to provide you with advice and medication to help relieve the symptoms of common ailments.

When the GP practice is closed

If there is a medical emergency outside of normal surgery hours you can call the usual surgery number where a recorded message will advise you how to contact the duty doctor, or you can ring the out of hours service on 0845 60 80 320, provided by Northern Doctors Urgent Care.

If you need medical help fast but it’s not an emergency call 111, if it’s a life- threatening emergency call 999.

NHS 111 is the number to call when you need medical help fast but it’s not a life- threatening emergency. Calls to 111 are FREE from landlines and mobiles and is available 24/7, every day of the year.

When to call 111 When to call 999
You should call 111 when:

  • you think you need to go to A&E or to
    another NHS urgent care service
  • your GP surgery is closed and you need healthcare advice
  • you don’t know who to call for medical help
Call 999 for life threatening emergencies such as:

  • Major accident or trauma
  • Severe breathlessness
  • Severe bleeding
  • Loss of consciousness
  • Severe chest pain

Walk-in services

You can go to the following walk-in centre without an appointment for conditions such as cuts and grazes, coughs and colds, bites and stings, sprains and strains and other common illnesses.

Westgate walk-in centre
Westgate Road, Newcastle
0191 282 3000
Open 8am to 8pm

Wansbeck General Hospital has a -hour walk-in service 8am-10pm for less serious injuries and conditions including:


Emergency care for serious conditions is available at The Northumbria Specialist Emergency Hospital in Cramlington and at the RVI in Newcastle.

© Copyright Cramlington Medical Group 2021